When searching for the right candidate to join your player development team there are five skills that are needed:įinding all of these skills in one person is like finding a gem in a mine and the attractiveness of the gem comes from its shine. In order for your player development team to be successful, you must ensure you have the right hosts who can deliver exceptional guests service and make business decisions that will return a profit for the casino. The player development team is an amenity that is required to bring in a financial return.Ī host is a casino concierge for the guest that creates a trip that allows a player to free their mind to enjoy their next gaming adventure. Amenity? Did she say player development is an amenity? Yes, your player development team is an amenity available for players whom the casino has deemed as a prospect and/or loyal player.
Player development is a necessary amenity for all casinos. 5 Needed Skills for a Player Development Team
